Customer service
Shipping Policy
We deliver everywhere in Bangladesh through trusted courier partners and our own Dhaka delivery team.
Delivery charges
| Area | Method | Charge | Estimated time |
|---|---|---|---|
| Inside Dhaka | Standard Delivery | ৳60Free over ৳5,000 | 1–2 days |
| Inside Dhaka | Express Delivery | ৳120 | Same day |
| Outside Dhaka | Standard Delivery | ৳120 | 3–5 days |
How it works
- Orders placed before 3 pm are dispatched the same working day.
- You receive an SMS/email with a tracking number as soon as your parcel is handed to the courier.
- Fragile items are double-boxed with protective padding. Please inspect your parcel on delivery.
- Cash on delivery: pay the courier in cash when your parcel arrives.
Delivery delays
During Eid, hartals or severe weather, deliveries outside Dhaka may take a few extra days. We will keep you informed by phone.